For assistance in the following areas, please call: 

  • Ticketing and customer service  |  313.576.5111
  • Donations and contributions  |  313.576.5114
  • Event Rentals  |  313.576.5131
  • Main Switchboard  |  313.576.5100
  • Security or Lost & Found  |  313.576.5199
  • Gift Shop  |  313.576.4014
  • Human Resources |

Executive Office

Erik Rönmark
President and CEO
James B. and Ann V. Nicholson Chair

Jill Elder
Vice President and Chief Revenue Officer

Linda Lutz
Vice President and Chief Financial and Administrative Officer

Joy Crawford
Executive Assistant to the President and CEO

Serena Donadoni
Executive Assistant to the Vice President and Chief Revenue Officer

Anne Parsons^
President Emeritus

Artistic Operations

Artistic Planning

Jessica Ruiz
Senior Director of Artistic Planning

Jessica Slais
Creative Director of Popular and Special Programming

Claudia Scalzetti
Artistic Coordinator

Lindzy Volk
Artist Liaison

Live from Orchestra Hall

Marc Geelhoed
Executive Producer of Live from Orchestra Hall

Orchestra Operations

Kathryn Ginsburg
General Manager

Patrick Peterson
Director of Orchestra Personnel

Dennis Rottell
Stage Manager

Benjamin Brown
Production Manager

Nolan Cardenas
Audition and Operations Coordinator

Zach Deater
Department Head

Isaac Eide
Department Head

Bronwyn Hagerty
Orchestra and Training Programs Librarian

Kurt Henry
Department Head

Matthew Pons
Department Head

Benjamin Tisherman
Manager of Orchestra Personnel

Jason Tschantre
Department Head


Alex Kapordelis
Senior Director of Advancement

Audrey Kelley
Director of Executive and Board Operations

Colleen McLellan
Director of Institutional & Legislative Partnerships

Cassidy Schmid
Director of Individual Giving

Amanda Tew
Director, Advancement Operations

Leslie Groves
Major Gift Officer

Ali Huber
Signature Events Manager

Jane Koelsch
Data and Research Specialist

Juanda Pack
Advancement Benefits Concierge

Susan Queen
Gift Officer, Corporate Giving

Joseph Sabatella
Fulfillment Coordinator

Alice Sheppard
Event Coordinator

Shay Vaughn
Major Gift Officer

Building Operations

Ken Waddington
Senior Director of Facilities and Engineering

Demetris Fisher
Chief EVS Technician

Teresa Beachem
Chief Engineer

William Guilbault
EVS Technician

Robert Hobson
Chief Maintenance Technician

Daniel Speights
EVS Technician

Event and Patron Experience

Christina Williams
Director of Event and Patron Experience

Neva Kirksey
Manager of Events and Rentals

Alison Reed, CVA
Manager of Volunteer and Patron Experience

Andre Williams
Beverage Manager


Matthew Carlson
Senior Director, Communications and Media Relations

Sarah Smarch 
Director of Content and Storytelling

Natalie Berger
Video Content Specialist

LaToya Cross
Communications and Advancement Content Specialist

Hannah Engwall
Public Relations Manager

Francesca Leo
Public Relations Coordinator

Community and Learning

Karisa Antonio
Senior Director of Social Innovation and Learning

Damien Crutcher
Managing Director of Detroit Harmony

Debora Kang
Director of Education

Clare Valenti
Director of Community Engagement

Kiersten Alcorn
Manager of Community Engagement

Molly Cryderman-Weber
Education Assistant

Chris DeLouis
Training Ensembles Operations Coordinator

Erin Dowler
Detroit Harmony Operations Assistant

Joanna Goldstein
Manager of Programs & Student Development

Audra Kubat
Early Childhood Specialist

Anne Leech
Detroit Strategy Specialist

Kendra Sachs
Training Ensembles Recruitment and Communications Coordinator


Agnes Postma
Senior Director of Accounting & Finance

Adela Löw
Director of Accounting & Financial Reporting

Hoang Duong
Staff Accountant

Dina Hardeman-McCoy
Payroll and Benefits Accountant

Nick Mangrum
Accounting Clerk Assistant

Sandra Mazza
Senior Accountant, Business Operations

Human Resources

Hannah Lozon
Senior Director of Talent & Culture

Jacquez Gray
Director of Diversity, Equity & Inclusion

Angela Stough
Director of Human Resources

Shuntia Perry
Recruitment & Employee Experience Specialist

Information Technology

William Shell
Director of Information Technology

Patrick Harris
Systems Administrator

Michelle Koning
Web Manager

Aaron Tockstein
Database Administrator

Marketing & Audience Development

Charles Buchanan
Senior Director of Marketing & Audience Development

Teresa Alden
Director of Growth and Acquisition

Rebecca Villarreal
Director of Subscriptions and Loyalty

Sharon Gardner Carr
Assistant Manager of Tessitura and Ticketing Operations

Jay Holladay
Brand Graphic Designer

Crystal Mann
Loyalty Marketing Strategist

LaHeidra Marshall
Marketing Projects Specialist

Connor Mehren
Digital Marketing Strategist

Declan O'Neal
Marketing and Promotions Coordinator

Kristin Pagels
Content Marketing Strategist

Patron Sales and Service

Michelle Marshall
Director of Patron Sales and Service

Rollie Edwards
Patron Sales and Service Specialist

James Sabatella
Group and Patron Services Specialist

Safety & Security

George Krappmann
Director of Safety and Security

Willie Coleman
Security Officer

Joyce Dorsey
Security Officer

Sarah McClure
Security Officer

Tony Morris
Security Officer

Johnnie Scott
Safety and Security Manager


^ Deceased