Do you want to learn more about the music? Come early for a pre-concert talk! Concert talks are an opportunity for conductors, musicians, and other experts to share a deep dive into topics like what a composer was inspired by, why a piece is considered difficult to play, or what to look for in a soloist’s performance. You'll take away knowledge that builds an even stronger connection to the music you’ll hear once the orchestra takes the stage.

Concert talks last 30 minutes and begin one hour prior to all Classical Series performances except Friday morning Coffee Concerts. Check your email for a Concert Guide the week of your ticketed program for more info on that week’s talks!

Insider tip: you can sit anywhere in Orchestra Hall for a talk, so it’s a great chance to try out different seats and sections.

Sometimes it’s nice to have a treat when you’re out for an event. Concessions are available on the first floor of the Atrium, and the Paradise Lounge on the second floor is a great place for the occasional restaurant pop-up, with lite bites at every concert. And yes, we have options for different dietary needs! Click here to view the current Paradise Lounge menu.

Complimentary coffee and donuts are available throughout The Max during Friday morning Coffee Concerts. Head directly up to Paradise Lounge or the third floor for more seating and shorter lines.

Bars are located on the first and third floors of the William Davidson Atrium and offer everything from trusty Diet Coke to beer, wine, specialty cocktails, and full-service spirits. The Paradise Lounge is also open for drinks before and during concerts. Click here to view our bar menu.

Waited in line during intermission but hear the alert chimes that the show is about to start? Take your drink with you to your seat and enjoy it with the show! You’re welcome to bring drinks to your seat at all performances except Friday morning Coffee Concerts, but food must remain in the William Davidson Atrium. 

Drink vouchers can be purchased with concert tickets at the box office for quicker check-out.

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Cell phones: they’re your computer, your camera, your watch, your calendar...but they can also be the light shining in someone’s face or the cause of a musician playing the wrong note. Your neighbors and the musicians appreciate your cooperation in turning your phone to silent and your brightness down while you’re keeping an eye on texts from the babysitter or looking up where a composer was born!

We love a good selfie (don’t forget to share your experiences using @DetroitSymphony and #IAMDSO) but remember that photography can be distracting to musicians and audience members. Please be cautious and respectful if you wish to take photos.

Note that flash photography, video recording, tripods, and cameras with detachable lenses are strictly prohibited.

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Some of us love having a souvenir to remember an event with, and we’ve got you covered! The Shop @ The Max retail store is thoughtfully stocked with items at every price point, including DSO-specific merch and items from local brands like Rebel Nell jewelry and Pete’s Chocolate Co.

The shop is located on the first floor of The Max, just outside the William Davidson Atrium in the hallway opposite the main staircase. Shop @ The Max is open before, during, and after most performances; learn more by clicking here.

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Smoking, vaping, cigar puffing, and e-cigaretting are allowed only on the outdoor balcony off the second floor of the William Davidson Atrium. You’ll find the door along the north-facing wall to the right of the Patron Services Center.

If you’ve misplaced an item while onsite for an event, let an usher know and they will connect you with help! If you’re already home, call 313.576.5199, where help is available Monday through Friday from 9AM to 5PM.

While parts of the facility are historic—Orchestra Hall celebrates its 100th birthday in the 2019-2020 Season—all areas of the Max have been modernized and most visitors will find the temperature typical of large indoor spaces. However, when in doubt: follow your mother’s advice and wear layers! Complimentary coat check is available on the first and third floors of the Atrium.

Complimentary WiFi is available throughout The Max. Look for the DSOGuest network on your device and follow the login directions. And be sure to tag your posts with #IAMDSO!

Accessibility matters. Whether you need ramp access for your wheelchair or are looking for sensory-friendly concert options, we are thinking of you.

The Max has elevators, barrier-free restrooms, and accessible seating on each level. Security staff are available at all entrances to help patrons requiring extra assistance in and out of vehicles.

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The DSO’s Sennheiser MobileConnect hearing assistance system is available for all performances in Orchestra Hall. You can use your own mobile device and headphones by downloading the Sennheiser MobileConnect app here, or borrow a device by visiting the Patron Services Center on the second floor of the William Davidson Atrium. The system is made possible by the Michigan Ear Institute!

We often receive visits from Leader Dogs for the Blind pups in training! The Max is a great place for pups on the job to learn patience and how to focus, and dogs love classical music!

We’re happy to welcome guide, signal or service animals to aid guests with disabilities. Guests escorted by service animals may purchase accessible seating if service animal does not fit under one’s seat. Please contact the Box Office with any questions.

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